FOUNDER'S STORY

Hi, I'm Sophia Yan. With 11 years of multi-disciplinary experience in the hospitality sector, ranging from the academic rigor of EHL to the high-stakes environment of independent ownership, I bridge the gap between theoretical excellence and operational profitability.

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As the founder of Walala Hand-Pulled Noodles House, I demonstrated the power of strategic alignment by transforming a historically underperforming location into a Michelin-recommended destination. Under my leadership, the brand secured $1.8 million in annual revenue within its first year of operation, outperforming market expectations through disciplined branding and precision-engineered systems.

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I founded HeartyVessel on the principle that Integrity is Alignment. My approach moves beyond traditional consulting; I specialize in diagnosing structural inefficiencies and translating a brand’s core identity into a language the market understands. I lead design and execution of strategic frameworks necessary for businesses to stop bleeding capital and start scaling with intent.